At Allam Pharmacy Shop, we are committed to providing high-quality medical products that ensure the comfort and satisfaction of our customers. Our warranty policy offers the necessary protection for all medical devices sold through our website.

Warranty Duration

All medical devices sold at Allam Pharmacy Shop come with a [12-month] warranty from the date of purchase, unless otherwise specified in the product details.

What the Warranty Covers

• Manufacturing defects.

• Technical malfunctions resulting from normal use according to operating instructions.

• Free maintenance or replacement of the product in case of defects within the warranty period.

What the Warranty Does Not Cover

• Malfunctions resulting from misuse or negligence.

• Damage caused by modifications or repairs performed outside of authorized service centers.

• Consumable parts such as batteries, wires, or any other perishable accessories.

How to Request Warranty Service

• Contact our customer service team if you experience any issues with the device during the warranty period.

• Provide your order number or invoice along with a description of the issue.

• You may be asked to send the device to an authorized service center for inspection.

Important Notes

• The customer is responsible for shipping costs if the device is found to be outside of warranty coverage.

• The inspection or repair process may take between [7–14] business days.

For any inquiries or warranty requests, please contact us via [customer service number or email].